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General Information

Jefferson County Public Schools is now offering a secure website for former students and corporations to request transcripts and student records online. 

Per District policy and the Family Educational Rights and Privacy Act (FERPA) student records are only available to those who have authorization from the student or parent, guardian or responsible person if the student is less than 18 years of age. If the student is 18 years of age or older, school records can be released to a person the student designates in the “special instructions” box on the order form. That person will need to bring a photo ID to verify their identity in order to pick up the transcripts. Corporations, Legal Entities and other third party requests will have to attach a signed release from the student using the “Order Tracker”

If you fit into one of the categories below there are NO fees.  Please request a coupon code by email to JcpsTranscriptOffice@jefferson.kyschools.us.  Include information to support your request such as your JCPS employee number, a copy of your subpoena or your military ID.  

• Military
• Military Recruiters
• Probation & Parole
• Job Corp
• JCPS Employee
• Kentucky Pysch Correctional/Seven Counties
• Subpoena/Court Order

Diploma Request Important Information:

Order replacement JCPS diplomas here

Please fill out the attached form to order your replacement diploma. The price is $42.40 (includes shipping and tax). We will verify your graduation information with JCPS and then print your diploma. This process may take 4-6 weeks before you receive your replacement diploma.

• Please note that we are unable to process diploma remakes for the following schools: (Transcripts are available.)            

GED Information:  JCPS does not maintain or have available GED information.  Please visit www.request.ged.ky.gov

Please Note the Information below:

• Requests for information must be completed online and will be processed on normal business days during normal business hours (Monday-Friday 7:30AM AM-4:30 PM).   Requests after 4PM will be processed the next day.
• Fax, email, phone and mail-in requests will no longer be accepted.
• Walk-ins may pay online at a kiosk located at the Central Records Office from 8:00AM-4:00PM. Requests made after 4PM will be processed the next day. Walk-ins may pay using a credit/debit card or cash.
• If you wish to have someone pick up the transcript for you such as a parent or guardian, the individual picking up the record must be noted in the special instructions box on the order form.
• A $5.00 convenience fee will be added to each order including walk-ins.
• To obtain your record or transcript in person, an official, signed photo ID is required such as a driver license, passport or military ID.
• Please allow 3-5 business days to process online requests.
• Pick up orders: Orders not picked up within 30 days will be void and a new order will need to be placed.
• Click the appropriate link/button on the left to request information.

Please note that this website is optimized for IE 9.0 and higher, Safari, Chrome and Firefox.

All requests will be checked for accuracy. Any inaccurate information may result in your record not being processed. All communication with regard to your order status, payment and the records delivery will be sent via email.

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