This is an official request for a copy of a student record. The information contained in this request should be considered private. Please complete all information in full and then finalize the order process by clicking 'Proceed to Check Out'.  The information required on this page is necessary to verify and protect your school record from being accessed by unauthorized individuals.  

 ****PLEASE NOTE: Due to COVID-19, district staff is not onsite.  Access to student records is limited.****

Monday, March 16, 2020


RE: Requests for Student Records/Transcripts


To Whom It May Concern:


Jefferson County Public Schools has halted all walk in orders to the Transcript Office as well as to the Under 18 Records Room. Orders may still be placed online, but during this time, staff will have extremely limited access to student records. Unfortunately, that limited access does not include student records prior to 2008. If you are in need of student records for yourself or a former student enrolled in JCPS between 2008 to current, unofficial transcripts and other student information may be available.


If records are needed for employment verification purposes, please share this letter with your prospective employer.


There is not yet an estimated date as to when normal operation will resume.




Jennifer Westerfield

JCPS Coordinator Attendance Systems Data Control/Student Records



You will receive emails from to notify you of the status of your order.  It is important you read those emails carefully as additional information may be required to process your request.  


ACCESSING THE ORDER TRACKER:  Once the order has been submitted and payment received, you will be directed to a confirmation page which contains the link to the Order Tracker.  You will also receive a link to the Order Tracker via email from  To access the Order Tracker, you will enter your email address, order number and password.


Transcript Request Important Information:

  • Please allow 1-3 business days for processing request.
  • Please allow 5-7 business days for delivery of mailed orders. 


Diploma Request Important Information: Transcripts are available in our office for employment/college.

  • Type your name exactly the way you want it to be printed on your diploma.
  • Diplomas are NOT available for Westport High School, Durrett High School, Jesse Stuart High School or Thomas Jefferson High School
  • All Ahren diploma requests will be remade under Jefferson County High School
  • Please allow 10-12 weeks for delivery of diploma. If you are ordering between March and June, please be aware that our printing company may need more than 10-12 weeks to process your order due to the processing of current senior diplomas.  


If you do NOT have a SSN and/or Driver's License, please enter '9999' in the appropriate fields below.

Name While Attending School:

Information Related To Your Birth:

Your Last Jefferson County Public School of Attendance:

Current Name / Requester Name:

Current Residence Address: (this may be different than the mailing address)

Current Mailing Address: (if different from residence address)

Telephone Number: (###-###-####)

Driver's License: (or other State Issued ID)


Documents Will Be Delivered To: please enter the delivery addresses
Name Attention Addr 1 Addr 2 City State Zip Country # of Copies

Reason(s) for Request of Student Record:

Select The Information Type(s) Requested:

Total Fee:
My initials below constitute an electronic signature and authorizes Jefferson County Public Schools to release information and / or my student record and confirms I have completed all sections accurately and truthfully, including information verifying my identity. I understand that the recipient of the record(s) will use the indicated documents(s) for legitimate interests only and that the information contained therein shall not be further transferred or communicated to any other part or agency without my expressed written consent except under authority of Public Law 93-380, Educational Rights and Privacy Act.

I authorize the person identified in the "special instructions" box to pick up my transcript.

I have enclosed the correct fees and understand that they are nonrefundable. I understand that an incomplete form will not be processed and will be considered closed after expiration of the 30 day notification window. I declare under penalty of perjury that the foregoing is true and correct.
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